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Help Center

  • How long does it take to receive my order?
    We strive to get your order to you as quickly as possible. Once your order is placed, it will be processed and shipped within 3 business days. Shipping times may vary depending on your location, but typically you can expect your order to arrive within 5-7 days. We provide tracking information for all orders so you can monitor the progress of your delivery. If you have any specific shipping inquiries or need expedited delivery, please reach out to our customer service team for assistance. We are committed to providing a smooth and efficient shopping experience for our customers.
  • How can I qualify for free shipping on my purchases?
    To qualify for free shipping on your purchases, you have to be a member on our website and sign up for our loyalty program. As a member, you will enjoy exclusive benefits, including free shipping on all orders, regardless of the purchase amount. By signing up for our loyalty program, you will also earn points for every purchase, which can be redeemed for discounts and other perks. This is our way of showing appreciation for our loyal customers and making your shopping experience with us even more rewarding. Join our community today and start enjoying the benefits of free shipping as a valued member of PerTech Store.
  • What is the return policy?
    We offer a hassle-free return policy for our customers. If you wish to return an item, you must do so within 7 days of purchase. To initiate a return, please contact our customer service team to receive a return label. Once the item is returned to us, we will inspect it to ensure it is in its original condition and packaging. After inspection, you will receive a refund for the returned item. We strive to make the return process as smooth and convenient as possible for our customers.
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